Shipping policy

Shipping Policy

Effective Date: [June 12, 2025]

Thank you for shopping at Sharaf Kitchen Equipment. Below is everything you need to know about how we ship our products.

1. Shipping Coverage

We currently deliver to all Emirates within the United Arab Emirates (UAE). For international shipping inquiries, please contact us directly at

2. Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed the next working day.

  • Custom orders may take longer and you'll be notified at checkout or via email.

3. Delivery Time

Location Estimated Delivery Time
Dubai, Sharjah 1–2 business days
Abu Dhabi, Ajman 2–3 business days
Other Emirates 3–5 business days

4. Shipping Charges

Shipping fees vary based on item size and destination:

  • Small equipment: From AED 30

  • Large/bulky items: Calculated at checkout

  • Free delivery on orders above AED 5,000 (within UAE)

5. Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking information.

6. Delivery Issues

If your order is delayed, damaged, or missing:

7. Pickup Option

We also offer store pickup from our warehouse in [Sharaf International Trading LLC,11B Street Al Khabasi. Near Abu Baker Al Siddique Metro Station]. You’ll receive an email when your order is ready.

8. International Shipping

Currently, international shipping is available on a request basis only. Email us for a custom quote and delivery timeline.

Need Help?

For any questions, feel free to contact our support team:

📞 +971-565718306

Let me know if you'd like a Return & Refund Policy as well!